In January 2017, Sapling helped the People Operations team at Apartment List design and deliver a comprehensive onboarding program to welcome new hires to their company.
About Apartment List
Apartment List is a free service that helps you find the perfect apartment, and is the web’s fastest-growing apartment rental marketplace. Their mission is to reinvent the rental marketplace on the basis of trust and transparency.
In one word, Apartment List wants your experience and apartment search to be extraordinary.
Just a 65 person company at the time, Apartment List were onboarding 5 – 10 employees per month (both locally and remote) using a mix of spreadsheets, Google docs and Google slides for their onboarding (with manual paperwork being sent and filed).
Their People Operations team had limited visibility of what onboarding activities had been completed, what was outstanding and who was responsible for each activity.
This resulted in numerous follow-up emails from new staff with questions relating to new hire workflows, hardware requirements, payroll and benefits.
Apartment List implemented Sapling in January 2017, consolidating their fragmented new hire systems and processes into purpose built technology, and providing significant benefits to all stakeholders.
- Company branded onboarding portal showcasing company background, values, team and culture
- Automated on average of 72 workflows per new hire across multiple stakeholders and departments, saving an estimated 140 emails between employees.
- Provided their People Operations team with visibility of workflows and ensured a consistent process for new hires across their international locations
Apartment List built a streamlined and consistent employee onboarding program that provided a great new hire experience and streamlined the process for internal stakeholders.
Sapling helped provide visibility and consistency on average of an 72 workflows per new hire, saving an estimated 140 emails between employees, reducing their People Operations management per new hire from 6 hours to 90 minutes (saving an estimated 4.5 hours per new hire)
Most importantly, Sapling worked with the Apartment List People Operations team to create structured onboarding plans for new hires.
You can Download the full case study here.
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